Service Orchestration and Automation Platforms (SOAP) unify fragmented silos to support the five critical Use Cases defined in the 2025 Gartner Critical Capabilities report. See how orchestrating IT workloads, data and DevOps pipelines empowers you to scale automation without increasing operational complexity.
Build a credible business case for Service Orchestration and Automation Platforms (SOAP) using the 2025 Gartner® Critical Capabilities for SOAP report. Map five operational Use Cases directly to your P&L to drive resilience, agility and verifiable ROI.
Moving from isolated task automation to true enterprise orchestration requires a strategic evolution similar to the shift toward autonomous vehicles. Discover the five stages of maturity automation maturity and how to advance your operations toward intelligent, service-centric outcomes.
Look beyond a vendor's dot on the Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms to understand the true strategic value of the report. Learn how to interpret the Ability to Execute and Completeness of Vision axes to make smarter, long-term automation investments.
See why your legacy automation tools may struggle to manage modern hybrid cloud complexity and put business outcomes at risk. Learn the new rules defining modern orchestration platforms, from event-driven design to AI enablement.
Despite increased spending on automation, nearly 40% of teams admit they aren't ready to implement AI. Learn what the most mature organizations do to prepare their systems and processes for successful AI adoption.
The Service Orchestration and Automation Platform (SOAP) market has expanded fast. In parallel with that growth, vendors have been vying for Leader positions in the Gartner® Magic Quadrant™ for SOAP since 2024. But with feature lists that sound nearly identical, it can be hard to tell which solutions truly enable end-to-end orchestration across complex enterprise environments. One way to tell is to look at integration. The best SOAPs aren’t just job schedulers with APIs.
Evaluate Service Orchestration and Automation Platforms (SOAPs) with a scorecard inspired by Gartner’s® Critical Capabilities for SOAPs report. Apply this practical framework to assess vendors against your specific business priorities and select the best solution for your needs.
Get a practical framework for selecting the right Service Orchestration and Automation Platform (SOAP) for your enterprise. Learn how to evaluate vendors on critical criteria like scalability, hybrid orchestration and AI-powered productivity to make a strategic decision.
Service orchestration and automation platforms empower heads of I&O to orchestrate end-to-end business services, expanding beyond traditional workload automation. This research can help heads of I&O choose the SOAP that best fits their needs.
Discover why Redwood Software was named a Leader in the 2025 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP) for the second consecutive year. Gain insights into the evaluation criteria and see why Redwood was positioned furthest for Completeness of Vision and highest for Ability to Execute.
Find out why increased automation spending often fails to deliver ROI and the execution pitfalls that derail most strategies. Learn the four common traps of underperforming automation and what to do to transform your investment into a true growth lever.
While 69% of organizations call automation mission-critical, only 10% prioritize it at the executive level, creating a major gap between strategy and execution. Unpack why this disconnect isn't a funding issue but a failure of ownership and how top performers succeed by treating automation as a core operating capability aligned with business outcomes.
Taking control of where you house your data, who accesses it and how is central to successful enterprise operations. Learn how to approach data residency and sovereignty, especially when using SaaS solutions.
IT workload automation using a Service Orchestration and Automation Platform (SOAP) can support organizational growth. Learn the four key steps for scaling your IT workloads, from assessing and building a strategy to monitoring and reporting on your outcomes.
Learn more about IT workflow automation with eight key strategies for building resilient processes. Explore how to streamline operations and reduce downtime with efficient workflows.
This article was originally published in 2023. Now in 2024, we reflect on the lessons and takeaways from last year and prepare for what’s to come this year in IT and business process automation. Redwood Software Chief Product Officer Abhijit Kakhandiki shares predictions in automation ROI, hyperautomation, generative AI for automation — What’s coming in 2024 to have you making the right moves and investments. As we move further into the digital age,
As many trivia fans know, the Burj Khalifa in Dubai is the tallest building in the world. At 163 stories, the skyscraper soars so far into the sky that, from the highest floors, you can still see the sun for several minutes after it sets at ground level. But one of the most awe-inspiring parts of the tower is something you can’t see — its foundation. Built deep into the ground, the concrete and steel foundation supports 450,000 metric tons of weight,
Learn about the evolution of job scheduling and workload automation solutions into Service Orchestration and Automation Platforms (SOAPs). Changes to IT environments and processes have continued to skyrocket in recent years. Digital transformation initiatives are now characterized by cloud adoption, workload automation (WLA) and process orchestration across complex ecosystems. As a result, the automation strategies and tools you choose for enterprise use cases must evolve. Traditional approaches and cloud automation solutions can’t meet the needs of the new IT environment and the changing face of business.
Hybrid IT is now an approach that is widely used by most companies to effectively manage their businesses operations. But running systems and applications across public and private cloud and on-premises technology brings additional complexity that needs to be managed. For a digital business to be competitive, it needs workload automation technology that goes beyond the traditional capabilities of legacy workload or scheduling tools to effectively deal with the range of systems and applications and the growing number of technology types being used.
Reliability and scalability have always been key priorities for IT. With the unprecedented business impacts from COVID-19, they’re requirements. Your services — and your customers — depend on them. Many organizations spend significant time and expense to support the vision of an adaptable, always-on enterprise, and too many struggle to achieve it in spite of that investment. Time consumed by workarounds, patches and daily management, along with costs for on-premises hardware and licensing, can quickly spiral out of control.
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