IT Runbook Automation Software

Automate and monitor any IT ops workflow with Redwood's unified, cloud-native platform.

Eliminate Manual Tasks From Your Operating Procedures

Low-Code Runbook Automation
Streamlined Incident Management
Resilient, Cloud-Native Scalability
Expand Your Automation Strategy

Low-Code Runbook Automation

Redwood makes it easy to manage automated workflows and dependencies across any on-premises, cloud-based or containerized IT environment. Automate repetitive tasks with Redwood’s reusable process steps, sequences, calendars and more.

  • Execute routine tasks in real-time based on detected source files, data or events such as escalations for faster incident responses
  • Seamlessly coordinate and integrate legacy systems, disparate operating systems, API adapters, open-source apps and cloud services
  • Streamline DevOps with consumable workflow automation services and microservices with native SOA APIs and formats
  • Orchestrate workflows across ITSM, ERP, CRM, finance, data centers and business process management tools

Streamlined Incident Management

Redwood provides robust, flexible automation so IT team members can drive escalation and remediation without additional work.

  • Fully integrate your IT service management tools for end-to-end automated processes
  • Drastically reduce mean-time-to-resolution (MTTR) with intelligent remediation processes and preemptive detection and early notifications for faster troubleshooting
  • Improve auditability with auto-generated compliance trails that record details of incidents and resolutions
  • Accelerate troubleshooting with notifications, diagnostic communications and alerts

90% of our complete integration frameworks are based on Redwood – it’s crucial to our environment and how we work. Redwood makes it much more efficient for us to support our ever-growing customer base. We could not manually deliver all our data between our applications and send out reports within the same day without automation.

Ruben De Vries, Engineer, Robeco

Resilient, Cloud-Native Scalability

Redwood offers the only workload automation solution purpose-built for delivery as SaaS from the start. Eliminate the hassle of hosting, deploying and maintaining your automation platform. Easily connect to major cloud providers (AWS, Azure, GCP).

  • Single-tenant cloud architecture with zero-effort maintenance and guaranteed 99.95% uptime
  • Easily set flexible load balancing and process priorities across applications to provide reliable, efficient IT services
  • Control servers and run scripts with lightweight, self-updating agents for Windows, Linux, AIX, HPUX, macOS, OpenVMS and Solaris
  • Real-time metrics dashboards with alerts and SLA notifications that enable teams to resolve issues before they impact performance

Expand Your Automation Strategy

Redwood is designed to expand as operations teams adapt to new challenges and require new technologies. All capabilities and connectors are included with simple pay-for-what-you-use pricing plans.

  • Add as many servers, environments and digital technologies as you need without restrictions or extra costs
  • Automate any use case using a low-code, drag-and-drop user interface with built-in wizards and reusable templates
  • Empower business users to confirm, request and interact with intelligent automation through self-service web forms and email processing
  • Gain new features and deploy security patches through automatic optimization updates that complete in minutes

Automated Runbooks For Every IT System

Frequently Asked Questions

How do you automate a runbook?

Runbook automation refers to the use of software to manage operations processes without human intervention. Automated tasks can be triggered by IT or business events, or tasks can be scheduled to run at specific times. In many cases runbook automation tools are used to respond to IT tickets and service requests, or to respond to issues such as outages or delays. Cloud-native automation solutions such as Redwood can integrate and orchestrate runbook automation processes. See what you can achieve with Redwood.

Can you automate runbooks in the cloud?

Yes, runbooks can be automated in the cloud. Some cloud vendors offer runbook software while on-premises applications can execute workflows in hosted environments. IT process automation tools such as Redwood can be used to automate runbook processes across disparate environments and cloud-native applications. See what you can achieve with Redwood.

How does Redwood simplify runbook automation?

Redwood simplifies runbook automation by providing dozens of no-code/low-code integrations and web services so users can connect to any application or system in their tech stack. This gives IT teams a unified automation environment that simplifies cross-platform processes while enabling low-code development, process orchestration and visibility across IT operations and IT infrastructure. See what you can achieve with Redwood.

SEE REDWOOD WORKLOAD AUTOMATION IN ACTION

With Redwood’s cloud-native automation and orchestration platform, your business can transform to meet the challenges of the hybrid, digital enterprise. Achieve more through automation: more efficiency, more resiliency, more flexibility, more customer loyalty, and more opportunity. Let our team show you why thousands of leading organizations worldwide rely on Redwood to help them excel in the digital age with workload automation.