IT Process Automation Software

Automate and monitor any IT or business process with Redwood’s unified, cloud-native platform.

Eliminate Your Manual Processes

  • Low-Code IT Process Automation

  • Resilient, Cloud-Native Scalability

  • Simplicity And Security For Hybrid IT

  • Easily Expand Your Process Automation

Low-Code IT Process Automation

Redwood makes it easy to manage automated workflows and dependencies across any on-premises, cloud-based or containerized endpoint. Automate repetitive tasks with Redwood’s reusable process steps, sequences, calendars and more.

  • Execute processes in real-time based on detected source files, data, events or messages from apps, systems and more
  • Seamlessly coordinate and integrate legacy systems, OS activity, API adapters, cloud infrastructure and cloud services
  • Build consumable workflow automation services or microservices with native SOA APIs and formats
  • Orchestrate and streamline data across ERP, CRM, finance, business process management (BPM) and artificial intelligence platforms

Resilient, Cloud-Native Scalability

Redwood offers the only operations automation solution purpose-built for delivery as SaaS from the start. Eliminate the hassle of hosting, deploying and maintaining your automation platform. Easily connect to major cloud providers.

  • Single-tenant cloud architecture with zero-effort maintenance and guaranteed 99.95% uptime
  • Easily set flexible load balancing and process priorities across applications to provide a reliable customer experience
  • Control servers and run scripts with lightweight, self-updating agents for Windows, Linux, AIX, HPUX, macOS, OpenVMS and Solaris
  • Real-time monitoring dashboards with alerts and SLA notifications that enable teams to resolve issues before they impact performance

With Redwood, we have a competitive advantage that enables us to continue to grow our business and further improve service.

Chris Waterfield, Business Systems Manager, Anglian Water

Simplicity And Security For Hybrid IT

  • Access SAP, Oracle, AS/400, VMS and other applications and web services directly through TLS 1.3 encrypted, agentless connections
  • Use built-in authentication or SSO/SAML 2.0+ integration such as Okta, Ping Identity, PingFederate, or Microsoft Azure AD
  • Establish a comprehensive audit trail for all process and user activity and enforce business rules such as approvals
  • Rely on Redwood’s ISO 27001, SOC 2 and CSA STAR Level 1 certifications, best-in-class SaaS security policies and regular penetration tests

Easily Expand Your Process Automation

Redwood is designed to expand as business operations adapt to new challenges and require new technologies. All capabilities and connectors are included with simple pay-for-what-you-use pricing plans.

  • Add as many servers, environments and digital technologies as you need without restrictions or extra costs
  • Automate any use case with a low-code, drag-and-drop user interface, built-in wizards and reusable templates
  • Empower business users to confirm, request and interact with intelligent automation through self-service web forms and email processing
  • Gain new features and deploy security patches through automatic optimization updates that complete in minutes

Accelerate The Benefits Of Digital Transformation

Frequently Asked Questions

What is process automation in IT?

IT process automation (ITPA) refers to the use of software to manage applications or processes without human intervention. Automated tasks can be triggered by IT or business events, or tasks can be scheduled to run at specific times. ITPA is related to business process automation software (BPA) but places a larger focus on automating IT applications, data and underlying infrastructure. Modern automation technologies such as Redwood are considered cloud-native ITPA solutions.

Are IT process automation tools the same as RPA?

No, IT process automation solutions (ITPA) are separate from robotic process automation (RPA), though it is possible to manage RPA with an ITPA solution. RPA software tools rely on front-end integrations to complete rules-based tasks such as data entry. ITPA solutions use programmatic integrations to coordinate event-based processes across disparate systems. You can think of RPA as front-office and ITPA as back office. See what you can achieve with Redwood.

How does Redwood simplify IT process automation?

Redwood simplifies IT process automation by providing dozens of no-code/low-code integrations and web services so IT teams can connect to any application or system in their tech stack, reducing human error from time-consuming manual tasks. This gives IT a unified automation environment that simplifies cross-platform processes while enabling low-code development and visibility across cloud-based and on-premises applications. See what you can achieve with Redwood.