The always-on enterprise can’t exist without automation


By Simon Shah, Chief Marketing Officer, Redwood Software

There are few more visible examples of the so-called “always-on” enterprise than Amazon. Whether it’s one-hour parcel deliveries or provisioning an AWS cluster, your interactions with the company and the behind-the-scenes processes are almost fully automated.

Each time a customer (or employee, for that matter) interacts with Amazon, a whole host of automated processes within the company’s sprawling IT systems seamlessly kick into gear to ensure that those packages are delivered, and clusters provisioned, on time and accurately.

While this is a great example of a leader in this 24/7 always-on approach, the truth is that customers now expect this from everyone. Always-on is table-stakes for businesses in today’s hyper-connected digital world.

But the complexity of sprawling legacy IT systems and tools is also a barrier to delivering this always-on capability. A single web or mobile transaction now crosses an average of 35 different technology systems or components, compared to 22 five years ago. And in the same study by research analyst Vanson Bourne, just over three-quarters (76%) of the 800 CIOs polled said IT complexity could soon make it impossible to manage digital performance efficiently.

You need real-time access to critical systems. You also need to coordinate activities that move millions (or trillions) of data points across tens of thousands of processes within a complex landscape of on-premises and cloud-based applications and services. Whether it’s to fulfill orders, drive a supply chain, process information—or all of the above—in real time requires reliable, flexible and highly capable automation at the core of your business.  

In the past it took years of infrastructure investment and policy refinement to achieve an always-available state. The good news is that you don’t have to do that anymore. You also don’t need to settle for slow, time-based process automation.

The flexibility provided by Redwood RunMyJobs® scheduling, the only cloud-based process and workload automation (WLA) solution, significantly improves scalability and oversight quickly and easily.

When it comes to tackling the complexity of systems, processes and data that underpin an always-on enterprise today, visibility is an essential attribute for modern WLA technology. You need visibility into all processes at any given time to be agile and identify future efficiencies and opportunities. And, of course, you need visibility to deliver compliance requirements.

That’s why our solutions are developed with the concept of visibility at their core and provide at-a-glance information into when processes will end, full audit logs and granular user control. Redwood RunMyJobs scheduling delivers the visibility you need through features such as the visual process flow in the process editor and a no-nonsense centralized dashboard.

It’s reliable, too: Redwood processes more than a quarter of a billion tasks every year for our customers, with 99.99% uptime globally.

Try the world’s only cloud-based enterprise solution for job scheduling and process automation today. Get started now with a free trial of Redwood RunMyJobs scheduling. You’ll be able to use the service for 30 days with support and help from Redwood.

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