Proactive Workload Monitoring
Run hands-free automation and gain enterprise-wide transparency with Redwood.
Monitor All Your Workflows in Real Time
- Gain insight into performance and status from system-wide views down to individual processes
- Visually follow real-time progress of workflow processes and status
- Focus on what really matters with configurable dashboards and user or role-specific views
- Track the health and performance of every automated process
Recognize and Resolve Issues Faster
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Self-Recover
Make processes resilient with intelligent self-remediation that reduces manual intervention -
Notify
Eliminate “job-watching” with alerts through email, SMS or apps such as Microsoft Teams and Slack -
Escalate
Ensure timely responses to notifications with automatic escalation -
Track
Coordinate support teams and document resolution through ticketing systems such as ServiceNow
Guarantee SLA Performance on Time, Every Time
- Deliver promised performance of critical business workflows and processes with built-in SLA monitoring
- You define which processes to track and set flexible deadline targets when they must start or complete
- Integrated SLA module sends proactive notifications when processes have missed deadlines or are predicted to miss deadlines
- Early warning allows you to resolve issues before they impact your internal or external customers
Report and Analyze Results
Easily create and publish detailed ad-hoc and scheduled reports with Redwood’s integrated report builder. Share process automation data with your BI systems for interactive analysis.
Solutions
Company
Automate Any Process, Anywhere.
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