RunMyJobs: The future of IT workflow automation

Transform your organization’s process and task management with Redwood Software’s cloud-native IT workflow automation platform.

Your IT landscape is more complex than ever

As environments grow, IT teams face significant challenges in managing disparate systems and complex workflows, preventing errors and controlling operational expenses.

  • Complex infrastructure

    You’re managing a hybrid environment with on-premises legacy systems, multiple clouds and a growing number of business applications — all operating in silos.
  • Error-prone, manual processes

    Manual tasks like provisioning, patching and data transfers are time-consuming and prone to human error, which leads to delays and disruptions.
  • Lack of end-to-end visibility

    When a process fails, you lack a single pane of glass to quickly identify bottlenecks, which slows down resolution and impacts mission-critical business outcomes.
  • Rising costs and resource drain

    The time and effort spent on manual interventions and firefighting drain valuable resources and increase operational costs.

Unify your IT landscape with resilient automation fabrics

An automation fabric is a unified framework that connects automation tools, processes and data sources. It’s a central control layer that coordinates work across systems to drive mission-critical outcomes on any tech stack.

RunMyJobs by Redwood provides a single, unified platform to orchestrate complex IT workflows, ensuring every task and business workflow, from simple scripts to end-to-end business processes, is executed reliably, on time and with full auditability.

Engineered for the most demanding environments

RunMyJobs is the all-in-one SaaS platform with the core functionality to connect your entire hybrid IT landscape with unparalleled security and control.

  • Purpose-built for hybrid IT

    The only modern SaaS platform designed to seamlessly connect on-premises, multi-cloud and multi-ERP environments
  • Deeply aligned with SAP

    The only workload automation (WLA) solution that’s an SAP Endorsed App, Premium certified, ensuring seamless integration with SAP apps and technologies
  • Secure and audit-ready

    A secure-by-design architecture featuring an integrated keystore and audit-ready reporting for PCI, PII and HIPAA compliance
  • Cloud-native and future-proof

    A modern, cloud-based SaaS architecture delivering the speed, uptime and scalability required for dynamic IT landscapes

Automate your toughest IT processes

RunMyJobs provides the functionality to automate even the most complex IT and business processes from end to end. A user-friendly, low-code editor and job templates enable your team to create reusable workflows for common use cases, including:

  • Automated infrastructure provisioning: Automatically provision servers and virtual machines based on predefined rules to support consistency and speed.
  • End-to-end data management: Automate the movement and transformation of data across diverse systems.
  • IT Service Management (ITSM) automation: Seamlessly integrate with ServiceNow, Jira and other tools to automate ticket management, incident response and service requests.
  • Patch management and OS updates: Orchestrate end-to-end patching workflows by coordinating patch tools, schedules, approvals, deployments and compliance reporting across environments.

Uncover the story your data is telling

What if your platform could tell you not just what happened, but why it happened and what to do next? Standard monitoring tools often just show a pass/fail status, leaving your teams to dig for answers when things go wrong.

Redwood Insights, built into RunMyJobs, provides the AI-powered workflow intelligence you need to turn your operational data into a clear narrative.

  • Find and fix issues faster: Instantly get to the root cause of any failed or slow-running process with full historical data and interactive drill-downs.
  • Make your best processes even better: Use data-driven insights to pinpoint bottlenecks and uncover hidden inefficiencies in your most critical workflows.
  • Stay compliant and audit-ready: Generate comprehensive, downloadable reports in just a few clicks to maintain a clear audit trail and easily prove compliance.

Redwood was named a 2025 Gartner® SOAP Leader

For the second year in a row, Redwood was recognized as a Leader in the Gartner Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAPs), positioned furthest in Completeness of Vision and highest for Ability to Execute.

Innovative IT teams trust Redwood

Leading enterprises across the globe rely on RunMyJobs to automate critical business processes and drive successful outcomes.

  • Retail

    Centric Brands

    A global retailer improved data accuracy and scaled automated processes to support business growth.

    Read the Case Study
  • Manufacturing

    Kaeser Compressors

    A leading manufacturer automated critical business and supply chain processes with RunMyJobs.

    See the Full Story
  • Financial services

    Robeco

    This asset management firm now reliably executes thousands of mission-critical financial processes daily.

    Read the Case Study

IT workflow automation software FAQs

What is workflow automation?

Workflow automation is the application of technology to streamline and automate processes that are typically manual, repetitive and time-consuming. As a key part of business process management (BPM), it uses software to create, manage and execute workflows. Modern workflow management solutions often provide low-code tools with drag-and-drop functionality, emphasizing ease of use and allowing teams to build custom workflows without extensive coding. This approach helps manage dependencies between series of tasks, provide real-time updates and improve team collaboration by replacing outdated methods that rely on spreadsheets and manual hand-offs.

What are the benefits of automating IT workflows?

Automating IT workflows delivers significant benefits beyond basic efficiency. By eliminating repetitive tasks, workflow automation tools reduce the risk of human error, leading to more reliable and consistent outcomes. This frees up valuable team members to focus on strategic initiatives instead of routine work. Key benefits include:

  • Cost savings: Automation reduces the time and resources spent on manual interventions, troubleshooting and correcting errors.
  • Enhanced visibility: Centralized dashboards and visualization tools allow you to track progress in real time, supporting better data-driven decision-making.
  • Improved agility: Automation allows you to respond faster to changing business needs, with the scalability to handle increasing workloads without adding headcount.
  • Stronger governance: Automated processes create a complete, unchangeable audit trail for every action, simplifying compliance and security audits.

What are the three automated workflows?

IT workflow automation is frequently applied to high-impact areas to optimize efficiency and reduce risk. For instance, it can completely transform infrastructure management by automatically provisioning servers and virtual machines, giving development teams the consistent, on-demand environments they need to innovate faster.

In IT service delivery, automation improves the employee experience by instantly resolving common requests through integrations with tools like ServiceNow and Jira. This also strengthens system security, where it orchestrates the entire patch management lifecycle to create an auditable, enterprise-wide defense against vulnerabilities.

Finally, it’s essential for data management, automating the complex data pipelines that ensure information is accurate and reliable as it moves between applications, powering everything from business intelligence to AI initiatives.