SAP Sapphire 2025: Redwood customers ready for SAP AI transformation

If I had a dollar for every time I heard “AI” at SAP Sapphire 2025 …

AI was simply everywhere at this year’s events. From Christian Klein’s keynote to the show floor demos, it was the foundation of nearly every conversation. But beneath the buzzwords and bold visions, I noticed one question kept surfacing: How do you actually do it? How do you make AI actionable inside the day-to-day workings of an enterprise?

That’s the question we were thinking about at the Redwood Software booth and in our customer sessions and roundtables. It was fantastic to see the energy this year: standing-room-only demos, deep discussions with IT and business leaders and a steady stream of customers stopping by to share what they’re already doing with job scheduling, orchestration and workload automation (WLA). The excitement was real, but the deeper story was about who’s already rolling up their sleeves instead of just dreaming about digital transformation that actually realizes the value of AI.

Redwood was proud to be recognized for the second year in a row with the SAP Pinnacle Award in a category honoring innovative partners that provide economically relevant solutions, validating our ability to consistently drive high adoption and ROI for SAP customers. We also announced that RunMyJobs by Redwood is now an SAP Endorsed App, Premium certified — the highest level of SAP verification, indicating outstanding customer value. 

The best part? We’re not talking in hypotheticals. These milestones are a testament to the real-world outcomes our customers achieve when integrating with the latest SAP technologies, maximizing the value of their SAP investment. We saw that in full color in sessions and roundtable discussions with Southwest Gas and RS Group, whose teams shared striking results they’ve achieved using RunMyJobs. They haven’t been waiting for the AI wave. Instead, they’ve been preparing for it by modernizing their WLA. And it’s paying off.

We’re making business AI real as we drive digital transformations that help customers thrive in an increasingly unpredictable world. 

Christian Klein, CEO of SAP

Klein’s sentiment rang true throughout the event, especially his keynote theme: To thrive in an AI-powered world, it’s not enough to modernize ERP. Foundational processes, especially the ones running behind the scenes, must be intelligent, agile and orchestrated. WLA platforms like RunMyJobs are already doing the work of preparing SAP landscapes for AI by coordinating processes end to end, orchestrating the tasks that drive efficient data pipelines and ensuring the reliability that AI output depends on.

Redwood customers leading the charge

SAP made it clear: the future isn’t about cobbling together best-of-breed tools. It’s about building a smart, cohesive suite. That suite extends beyond core ERP to include the applications and automation fabrics that make an entire business run. Redwood customers are already there.

RunMyJobs isn’t a standalone job scheduler. It’s the connective tissue for automation fabrics across SAP and non-SAP systems, delivering the kind of real-time orchestration that complex, data-intensive environments demand. Redwood’s shared product vision with SAP is helping customers optimize operations to scale with AI. That alignment is also what earned RunMyJobs its SAP Endorsed App status.

We spotlighted two compelling Redwood customer stories at SAP Sapphire this year.

Southwest Gas: Ensuring energy delivery and flexibility with end-to-end automation

Southwest Gas, the largest natural gas provider in Arizona, Nevada and parts of California, is deeply committed to sustainable energy delivery. In addition to prioritizing energy sources, they must be concerned about reliable, consistent operations.

In this vein, Southwest Gas has used RunMyJobs to fully automate its meter-to-cash process. That means orchestrating hundreds of dependent jobs that run for up to seven hours daily. These workflows are mission-critical. Without a stable, visible core process, new AI-powered analytics or service enhancements simply wouldn’t land.

RunMyJobs enables us to automate our entire meter-to-cash process with visibility from a single pane of glass. 

Laxman Challa, Director of Application Services, Southwest Gas

This level of visibility and reliability lays the foundation for innovation. AI can’t thrive without clean, timely data and trustworthy processes. Redwood helps make that happen.

RS Group: Transforming global supply chain operations for a demanding market

As a global industrial distributor, RS Group faces an unforgiving supply chain environment. Before RunMyJobs, they couldn’t even run business operations processing (BOP) daily for all 26 markets they serve. The complexity was enormous. They had to stagger market runs, which put customer promises, such as delivery timelines, at risk.

Using RunMyJobs to re-engineer processes and workstreams and optimize job logic, they now run BOP for all 26 markets daily. 

We now meet our promise to our business and customers. 

Dharmesh Patel, Head of SAP Development & Services, RS Group

But that was only the beginning. Previously, RS Group faced issues with poor monitoring, alerting and visibility, leading to frequent Priority 1 (P1) and Priority 2 (P2) incidents in critical operations like order processing and warehouse management. With RunMyJobs, they introduced custom alerting, rebuilt job frameworks and created a governance model for continuous improvement.

This isn’t just operational success. It’s setting the stage for AI readiness, because AI needs more than just access to data. It needs reliable, actionable data at the right time, integrated into the processes that power the business. RS Group is ready. When you run a global supply chain, “ready” isn’t a luxury.

Ready on day 1: How fit-to-suite automation prepares you for the AI future

The real takeaway from SAP Sapphire wasn’t that AI is coming. It’s that AI is already here, and the companies reaping the benefits are the ones that did the foundational work early. Redwood customers like Southwest Gas and RS Group have already modernized their WLA. They’re not bolting on AI. They’re ready for what’s happening now and what’s to come because their automation is fit-to-suite: deeply integrated, spanning SAP and non-SAP systems and built for scale and AI innovation.

RunMyJobs provides the automation fabrics enterprises need to orchestrate complex, cross-system workflows and support the data pipelines AI depends on. It connects SAP S/4HANA to the hybrid architectures, business process layers and related data AI needs to drive better, faster decisions and more efficient attainment of business outcomes.

When your business runs on well-managed, intelligent processes, you don’t just hope your AI strategy will work — you know it can.

An obvious and undeniable message of SAP Sapphire 2025? WLA modernization isn’t a side project. It’s a prerequisite. See how Redwood supports SAP customers in future-proofing their ecosystems.