Redwood Software Orchestrates the Enterprise, From Hybrid Cloud to Agentic AI — Named a Leader for the Third Consecutive Year in the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms
RunMyJobs 2026.3 brings native AWS connectivity and bi-directional agentic AI governance to general availability, unifying orchestration across the hybrid and agentic enterprise
Key facts
- Redwood Software has been named a Leader three years in a row in the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP), positioned furthest in Completeness of Vision.
- Redwood has been ranked #1 in four out of five Use Cases in the 2026 Gartner Critical Capabilities for SOAP report.
- Redwood’s Model Context Protocol (MCP) server has reached general availability, offering 50+ production-ready tools across nine global AWS regions.
- New native AWS connectivity — spanning S3, EventBridge and AWS Glue — extends RunMyJobs across the hybrid estate without re-architecting existing systems.
- Three additional AI capabilities — Operations Agent, Workflow Builder and Agent Studio — extend RunMyJobs toward autonomous, agentic enterprise operations, validated with Microsoft Copilot, SAP’s Joule and Claude Code, adding to previously announced capabilities such as A2A support
Vienna, VA — August 17, 2026 — Redwood Software, the leading orchestration platform for the autonomous enterprise, today announced that it has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms and ranked #1 in four out of five Use Cases in the 2026 Gartner Critical Capabilities for SOAP report. The recognition arrives alongside the release of RunMyJobs 2026.3, which unifies execution across the hybrid and agentic ecosystem — bringing native AWS connectivity and Redwood’s Model Context Protocol (MCP) server to general availability and introducing new AI capabilities designed to accelerate enterprises’ path to autonomous operations.
Orchestrating the enterprise, from hybrid cloud to agentic AI
Every enterprise with a board-level AI mandate is asking the same question: how do we make AI operational, not just experimental? The answer requires a platform that closes the gap between AI reasoning tools that can analyze and advise and the operational systems that need to act while governing an estate that spans SaaS, ERP, cloud, custom applications and traditional infrastructure all at once. RunMyJobs 2026.3 addresses those needs on three fronts: closing the gap between AI reasoning and enterprise systems, unifying execution across the hybrid ecosystem and eliminating the infrastructure constraints that stall innovation on legacy workload automation tools.
MCP server: Any MCP-compatible AI model now has zero-code, governed access to the full automation estate — more than 50 production-ready tools spanning job lifecycle, events, alerts, credentials and more, deployed across nine global AWS regions. Every action it exposes inherits RunMyJobs’ partition isolation, role-based access control and full audit traceability, instantly agentifying decades of mission-critical business logic.
Native AWS connectivity: RunMyJobs now reaches natively across the AWS estate — from S3 to EventBridge to AWS Glue — integrating real-time event orchestration, end-to-end data pipelines and support for new AWS services without customers having to re-architect or rebuild what’s already running.
Bi-directional agentic AI: Support for industry-standard protocols such as MCP and Agent2Agent (A2A) bridges the agentic ecosystem and enterprise applications, empowering AI agents to act and letting teams build new agents that enhance their orchestrations — governed by the same model as every other step in the business process chain.
Workflow Builder*: Describe a workflow in plain English or upload existing documentation and RunMyJobs generates a complete, observable and auditable workflow in seconds — built from real objects, connections and jobs already in the customer’s environment.
Operations Agent*: Detects failures, SLA deviations, silent completions and cascade risks in real time, delivering enriched context to operators at the moment of detection rather than after manual investigation, with the goal of an autonomous Tier 1/Tier 2 response over time.
Agent Studio*: Embeds LLM-powered reasoning steps natively as first-class job types inside existing RunMyJobs workflows, so enterprises can adopt agentic automation without an architectural overhaul.
All of it runs on a modern SaaS architecture, built without the constraints of infrastructure, so every new capability arrives ready to use rather than something to provision or patch — extending RunMyJobs’ governance deeper into the enterprise.
“AI agents can reason about a problem, but they can’t fix it unless they’re connected to the systems that actually run the business,” said [Name], [Title] at Redwood Software. “Being named a Leader three years in a row in the Gartner Magic Quadrant™ for SOAP and ranking first in four out of five Use Cases in the Gartner Critical Capabilities for SOAP, while simultaneously taking our MCP server and AWS connectivity to general availability, reflects where we believe this market is heading: governed, agentic orchestration that operates inside the enterprise’s existing trust model, not around it.”
Redwood turns autonomy from a risk enterprises manage into a capability they can trust — through the same standard of oversight, visibility and accountability our customers have depended on for the 30 years before AI.
Recognition in the 2026 Gartner Magic Quadrant™ and Critical Capabilities for SOAP
The Gartner Magic Quadrant™ for SOAP evaluates vendors on Ability to Execute and Completeness of Vision. Redwood Software was positioned furthest in Completeness of Vision for the third year in a row. Redwood feels this placement reflects the 2026 expansion of its intelligent automation capabilities — including native support for open agentic frameworks such as MCP and the Agent2Agent (A2A) protocol, the launch of the Redwood RangerAI assistant portfolio and the release of Redwood Insights Premium for extended observability.
The Critical Capabilities report “provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant™ analysis.”** Redwood believes its #1 ranking in four out of five Use Cases represents its obsession with customer success and commitment to driving business transformation at the lowest total cost of ownership.
Redwood sees its placement in both reports as affirming its view that governed agentic orchestration — not AI bolted onto legacy scheduling tools — is where the market is heading, and is proud of three consecutive years of recognition from Gartner.
View a complimentary copy of the Magic Quadrant™ report to learn more about why Redwood Software was positioned as a Leader: https://www.redwood.com/resource/gartner-soaps-mq/
View a complimentary copy of the Critical Capabilities report to learn more about why Redwood Software ranked first in four out of five SOAP Use Cases: https://www.redwood.com/resource/gartner-critical-capabilities-soaps/
*Workflow Builder, Operations Agent and Agent Studio are currently in tech preview.
**Source: Gartner Critical Capabilities Research Methodology
About Redwood Software
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric — with AI embedded across the automation lifecycle — Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.
Frequently asked questions
What did Redwood announce? General availability of its MCP server and native AWS connectivity, plus three new AI capabilities (Operations Agent, Workflow Builder, Agent Studio) in RunMyJobs 2026.3 — alongside recognition as a Leader for the third year in a row in the 2026 Gartner Magic Quadrant™ for SOAP and a #1 ranking in four out of five Use Cases in the 2026 Gartner Critical Capabilities for SOAP report.
What is MCP? An open standard defining how AI models connect to enterprise systems; Redwood’s MCP server lets agents like Microsoft Copilot, SAP’s Joule and Claude Code securely trigger and monitor RunMyJobs workflows.
What is bi-directional agentic AI in RunMyJobs? Support for standards like MCP and Agent2Agent (A2A) that let external AI agents trigger RunMyJobs workflows as tools, while RunMyJobs workflows can in turn drive external AI agents as process steps — all under one governance model.
Which Gartner reports are these? The 2026 Gartner Magic Quadrant™ for Service Orchestration and Automation Platforms, published August 5, 2026 (ID G00843158) and the 2026 Gartner Critical Capabilities for Service Orchestration and Automation Platforms, published August ___, 2026 (ID G00841837).
Report citations: Gartner, Inc., Magic Quadrant for Service Orchestration and Automation Platforms, Hassan Ennaciri, Daniel Betts, Chris Saunderson, 5 August 2026. Gartner, Inc., Critical Capabilities for Service Orchestration and Automation Platforms, Chris Saunderson, Cameron Haight, Daniel Betts, Hassan Ennaciri, et al., 26 August 2025.
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