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SUPPORT Portal

Global support anytime, anywhere

Issues don’t keep office hours. So when they strike, get in touch. Log your problem and update status, access helpful collateral and receive product alerts. Anything you need, help is never far away. No matter how big or small your problem, you’ll receive the highest levels of support, guaranteed. Access Redwood Support Portal to raise support tickets and search our knowledge base.

Platinum support: SAP® Business Process Automation

Rapid and reliable resolution

Are you an SAP® Business Process Automation (BPA) user? If so you’re no doubt familiar with the benefits that reliable and high performance process automation provides for your organization. However, even the best implementations can experience issues that require extra support. Our Platinum Support service gives you access to our highly skilled technicians who have all the expertise to solve your problem, quickly. 

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Report2web MANAGED SERVICES

For maximum efficiency, total uptime and automatic system updates 

Redwood Software now offers a new level of product support for Report2Web: Managed Services. Besides other exclusive benefits, it primarily stops you from having to manage your system. This allows you to continue reducing the cost of report management, distribution and archiving, and simply focus on finding ways to run your business more effectively.

Technical Support

Whatever the issue, big or small, our team are standing by to help. We have the necessary expertise and experience to ensure that your problem is resolved both quickly and effectively.

Netherlands, Belgium, France
& Nordic countries
United Kingdom & Ireland
Germany, Switzerland
& Luxembourg
Austria
Rest of the World

PROFESSIONAL SERVICES

Achieve  automation excellence

Redwood Professional Services provides the means to quantify the gaps between your current performance, reality and ideal state. It provides the partnership and roadmap for improvement along with clarifications of the tangible cost/benefits.   

We have delivered successful solutions for over 3,000 customers globally using proven phase-based implementation methodologies and best practices. Our people work with yours, provide hands-on training and mentoring, deliver successful outcomes and help you achieve what you set out to do.

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If you wish to speak to a representative about Redwood, please feel free to call us at your nearest Redwood office location »

Support

If you wish to speak to a representative about Redwood, please feel free to call us at your nearest Redwood office location »