Platinum Support for SAP® Business Process Automation

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Redwood Customer Support

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Welcome to the Redwood Customer Support Portal, available to you all the time, every day.

Here you can enter and update your support tickets online, access our information knowledgebase, find information about product alerts and more. We're committed to your success. Let us know how we can help.


Platinum Support for SAP® Business Process Automation

We are now offering all SAP® Business Process Automation (SAP BPA) users our new Platinum Support service. The service offers you direct access to Redwood’s highly skilled and experienced support technicians for those situations where you need speed and absolute expertise above all else.

Redwood Platinum Support provides:

  • 24 x 7 technical support direct from Redwood for issues relating to SAP BPA
  • Access to the Redwood Support Portal where you can raise support tickets and search the Redwood knowledgebase

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With a premium level of technical support you are guaranteed rapid resolution of problems and direct escalation to the solution owner should a resolution for your problem prove difficult.


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