Cronacle is a key part of our IT strategy and we certainly wouldn’t be able to run the business without it.
Insight™ provides flexible, real time, filtered views of all your business processes and add manual IT or business tasks to any automated process. Process owners can complete approval cycles, track how processes are progressing and perform other critical manual tasks.
Fix Your Fractured Processes
Time-critical processes like order-to-cash, meter-to-cash, procurement and many others demand deep and immediate collaboration between business and IT. But typically, IT runs automated processes and business users are just customers for the resulting reports, data or updates. Business stakeholders have no visibility into process execution or status and IT has no visibility into immediate business situations.
Insight uses the dynamic, enterprise process automation capabilities of Cronacle™ or SAP CPS to provide real-time monitoring for both IT and business users and enable business users to actively participate in process execution—closing the loop on complete business-IT collaboration.
Collaborate at Every Step—From Anywhere
Fully enabled to work with popular mobile technology, users can manage, monitor and collaborate around complex business processes from anywhere they can use a mobile phone--anywhere. It delivers real-time updates to all users on current status, description, progress, start time and duration for each task within a process.
Flexible Monitoring Framework
Redwood's Insight gives all stakeholders exactly what they need. It removes technical process complexities for business users while still being directly involved in their processes. Insight gives you:
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