Last updated: September 23, 2008
Redwood has created this Privacy Policy in order to demonstrate our firm commitment to privacy. This Privacy Policy discloses our information gathering and dissemination practices for the domain and sub-domains of: www.redwood.com. By visiting our websites you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our services. Redwood reserves the right to change this policy at any time, with or without notice. In the event Redwood revises this Privacy Policy, Redwood will revise the “Last Updated” date set forth above and post a notice of the change. For purposes of this Privacy Policy, the term Redwood includes Redwood Technology B.V., and Redwood Software, Inc. and their respective affiliates.
Children are not eligible to use our website or our services. You must be at least 18 years old to use this website and Redwood asks that minors under the age of 18 do not submit any personal information to us. Redwood does not knowingly collect, use or disclose personal information about visitors under 18 years of age.
By using the Redwood website, services and/or submitting your information to Redwood, you agree and consent to Redwood sending you notices, announcements, promotions and offers for Redwood products and services.
Redwood may ask you to provide personal information, for example your contact details, including but not limited to, your name, address, telephone number, email address, and fax number, so that Redwood can contact you. You may also be requested to provide the name of your company, the state and country in which you are located. Upon your consent, Redwood may also collect information regarding the system identification of the SAP system that is hosting SAP Central Process Scheduling and certain information from your SAP system which may include, but not be limited to, number of process servers your company operates, number of jobs those process servers process, number of users and number of job definitions.
Redwood will use your personal information for internal business purposes only, such as to provide you with more information on our products and services and to allow us to process your registration and deliver services to you. Redwood may also use your personal information for statistical purposes.
Redwood may pass your personal information to our subsidiaries and distributors so that they can contact you, however, Redwood will not disclose the data you submit to any third party without your prior written consent. Where Redwood passes your personal information to our subsidiary or distributor in another country, Redwood will make sure that they apply the same level of protection to your confidential information as Redwood does.
If you have agreed to be added to our marketing or members lists (a consent provided on our forms), Redwood will use your personal information to send you our marketing material. Redwood will hold your personal information securely and only hold it for as long as necessary to provide information and services to you.
Redwood reserves the right to disclose your personal information for legal purposes and for the protection of Redwood Software (or any of its officers, directors, employees, third party vendors, independent contractors or affiliates). Redwood reserves the right to disclose person information as allowed by law or share your person information with third parties if required by law to do so, or if Redwood believes such action is necessary to either: (a) conform with the requirements of law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar circumstances, or as otherwise required by law, (b) protect or defend our legal rights or property or (c) investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person.
You have the right to request a summary of the personal information Redwood holds about you. To make such a request, please send an e-mail to info@redwood.com or write us, Attention Global Marketing, at: Redwood Software, Inc., 3000 Aerial Center Parkway, Ste. 115, Morrisville, North Carolina 27560, United States
If you wish to opt-out of receiving further information from Redwood, you can send email to info@redwood.com.
A cookie is a text file that may be placed on your computer by your web browser when you visit our website. Because it only contains text it cannot transmit a virus or do damage to your system. Cookies identify your computer to our Web server. They cannot identify an individual user of our website. A cookie cannot read data off your hard disk or read cookie files created by other sites.
Redwood may use cookies to determine if you have visited the Redwood website before, so Redwood can provide additional information to you if you have not visited before or recently. Redwood may also use cookies to store information you have provided via a form on our website, so that Redwood can populate another form on our website and save you the effort of re-keying. Redwood uses cookies to tailor your experience on our website and to help provide a better service to you.
Your web browser can be configured to turn off cookie support or alert you to a cookie being stored. You can choose not to accept cookies from the Redwood website. If you elect to reject cookies, certain functions of the Redwood website and Services may not operate properly or in an optimal fashion, and member information may not be readily available to you, however, you do not have to accept Redwood cookies to use the Redwood website.
On almost any website you visit, a log file is kept by the web server software. Log files contain basic information such as your computer's IP address (not its physical location), the type of browser you are using, and the pages you viewed within the website. Redwood uses the information in an aggregate form to determine page hits, to identify navigation issues and broken links, and to generate statistical and demographical information for website planning. Redwood cannot and does not collect personal information or email addresses in the web server log files.
The security of your personal information is very important to us and Redwood takes a number of steps to safeguard it and protect the loss, and misuse of the information under our control. Redwood has put in place appropriate physical, electronic, and managerial procedures in an effort to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information Redwood collects from you. Please note that although Redwood has taken the appropriate steps to safeguard your personal information, we cannot guarantee the security of your personal information.
The Redwood website may contain links to third party sites. Redwood is not responsible for the privacy policies and/or practices on other sites. When you are transferred to another site through a third party link you should read the privacy policy stated on that site.
If your personal information changes, you may update it at any time. To correct or update personal information, please send an email to info@redwood.com.
If you have any questions about this privacy statement, the practices of Redwood, or your dealings with this website, you can contact: webmaster@redwood.com.
For the purpose of the Data Protection Act of 1998 (the “Act”) the data controllers are:
United States: Redwood Software, Inc., 3000 Aerial Center Parkway, Ste. 115, Morrisville, North Carolina 27560, United States.
Europe: Redwood Software Nederland B.V., Waterveste 3, 3992 DB Houten, The Netherlands.
United Kingdom: Redwood Software UK Ltd. Trinity Court, Woosehill, Wokingham, Berkshire RG41 3AT.
Germany: Redwood Systems B.V., Buropark La Vie, Gladbeckerstrasse 5, 40472 Dusseldorf, Germany.
Switzerland: Redwood Software Switzerland GmbH, Innere Gueterstrasse 4, CH6304 ZUG, Switzerland.
France: Redwood Software France, 89 Ter Rue de Charenton, 75012 PARIS, France.
Australia: Redwood Software Australia Pty. Ltd., Suite 5, 531 Hay St, Subiaco, WA, 6008 Australia
The Redwood website is hosted by leaseweb J.W. Lucasweg 35, 2031 BE Haarlem, The Netherlands. support@leaseweb.com.
