SAP Process Automation goes Mobile with Real-Time Alerting Service for the iPhone


Published: 17 Aug 09

Immediate notification enables rapid response by IT staff


Redwood Software, August 17, 2009

Redwood Software, an industry leader in delivering enterprise and mobile software, today announced immediate availability of the Cronacle Mobile™ Alerting Service for the iPhone™ and iPod® touch. The Cronacle Mobile Alerting Service enables IT staff to receive and respond to alert notifications in real time on their mobile device. With Redwood’s new service, customers’ IT departments using SAP® solutions gain unprecedented portability, visibility and control of business processes and the enterprise systems that underlie them.

Today’s announcement of the Cronacle Mobile Alerting Service follows Redwood’s recent launch of Cronacle Mobile, the first iPhone business application for enterprise process automation and job scheduling. The Cronacle Mobile Alerting Service extends the capabilities of Cronacle Mobile by taking advantage of the new Apple Push Notification Service (APNS) to deliver time-critical system information immediately to the iPhone or iPod touch.

“We are very excited to deliver a solution to our customers that is as mobile as they want or need to be,” says Tijl Vuyk, CEO and president of Redwood Software.  “With our new alerting service we extend our mobile platform so customers can monitor their systems, and receive real-time notifications wherever they are and whenever issues require their attention.“

Cronacle Mobile Alerting extends the benefits of mobility and remote management to any back-end systems which run Redwood’s industry leading process automation and job scheduling solutions, including Redwood Cronacle® and the SAP Central Process Scheduling application by Redwood. All SAP and Redwood customers can use Cronacle Mobile Alerting to manage their entire enterprise landscape, including both SAP and non-SAP applications.

For a more detailed look at Cronacle Mobile and the Cronacle Mobile Alerting Service, visit http://www.redwood.com/products/cronacle/cronacle_mobile and http://www.redwood.com/products/cronacle/alerting-service/. For more about Redwood’s process automation and job scheduling solutions, visit http://www.redwood.com/solutions/business/job-scheduling/.

About Redwood Software

Redwood Software is a global software company providing job scheduling, financial process automation, and enterprise report management solutions that enable organizations to maximize the value of their information management and technology investments. Serving thousands of customer installations worldwide, Redwood solutions help customers meet the challenges of today's competitive environment by delivering solutions that make business operations faster, more effective, and more efficient.  Founded in the Netherlands in 1993, Redwood serves businesses worldwide through locations in Europe, North America, and Australia, and through its alliances, including its strategic partnership with SAP AG.  Learn more at http://www.redwood.com.

# # #

Redwood, Cronacle and Cronacle Mobile are trademarks or registered trademarks of Redwood Software in the U.S. and other countries. SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. Apple, iPhone and iPod touch are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries. All other products or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
For more information, please visit our website at www.redwood.com.

© Redwood Software 2009.

Contact Redwood Software:


North America
Anja Miller
+1 919 460 5400 x 836
pr@redwood.com

Europe
Sheila Badoux
+31 30 635 4555
pr@redwood.com