We feel safer with Report2Web. We know that patient care will not be compromised in the event of a network outage.
-- Angie Mathieu, Manager of Business Applications, The William W. Backus Hospital
Customer Success Story
The William W. Backus Hospital
William W. Backus Hospital improves the quality of care with Report2Web.
Customer Success: The William W. Backus Hospital
Overview
For more than 117 years, The William W. Backus Hospital has provided quality healthcare to the residents of eastern Connecticut. The 213- bed, not-for-profit, acute care community hospital is the primary source of health services for nearly 250,000 people and is the only trauma center east of the Connecticut River. As proof of their commitment to quality of care and patient safety, Backus continuously seeks to improve.
Challenge
- Archive electronic medical records reports
- Access audit trail of infinite history
Solution
- Report2Web document storage and distribution
Benefits
- Provided archive and audit trail functionality
- Increased employee productivity
- Improved patient safety
- Ensured business continuity during planned and unplanned downtime
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