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Customer Success: Staples

Overview

When Staples' IT strategy called for the deployment of enterprise systems, which required minimal end-user training and a net reduction in operational costs, it realized that Report2Web would help make this goal a reality, in addition to getting information delivered throughout the organization in a timely manner.

Challenge

  • 2,000 end-users in more than 25 departments
  • High costs of printing and delivery of reports
  • Delays in getting daily sales information to stores
  • No guarantee that information was being received or examined

Solution

Report2Web has provided Staples with a very cost-effective way to electronically distribute operational and management reports to our retail stores, as well as corporate headquarters.
Britt Hed, IS Director, at Staples
 
  • Report2Web repository for documents from all applications
  • Quick and easy Web access by all business users
  • Email alerts sent to users when reports are available

Benefits

  • More timely delivery of information
  • Savings of thousands of dollars in printing costs
  • Increased productivity and significant time savings
  • Elimination of end-user training
  • More than over one week saved in processing the monthly payroll
 
 

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